실제 면접 질문을 해결하는 9가지 창의적인 문제 해결 사례

Are you preparing for an interview where you’ll need to demonstrate your creative problem solving skills? Being able to think on your feet and discuss real examples of innovative issue resolution is a key strength many employers seek.

To get a deeper understanding of this skill and prepare for related interview questions, let’s dive into 창의적인 문제 해결 사례 in today’s post.

From questions about approaching challenges in a methodical way to those asking you to describe an unconventional solution you proposed, we’ll cover a range of common problem solving-focused interview topics.

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창의적인 문제 해결이란 무엇입니까?

이름에서 알 수 있듯이 창의적 문제 해결은 문제나 도전에 대한 독특하고 혁신적인 해결책을 만드는 과정입니다. It requires coming up with out-of-the-box ideas instead of the traditional way of doing things. It involves a combination of thinking differently, figuring out what’s best, seeing things from different angles, and seizing new opportunities or generating ideas.

창의적인 문제 해결의 목표는 기존 방식을 뛰어넘는 실용적이고 효과적이며 고유한 솔루션을 찾는 것입니다(물론 때로는 위험하기도 함).

더 창의적인 문제 해결 사례가 필요하십니까? 계속 읽어보세요!

창의적인 문제 해결 능력의 이점

후보자로서 창의적인 문제 해결 능력을 갖추면 다음과 같은 여러 가지 이점을 얻을 수 있습니다.

고용 가능성 증가: Employers are looking for individuals who aren’t stuck in a rut but can think critically, solve problems, and come up with creative solutions—things that work more efficiently, and save more time and effort. Showing off your skills can make you a more attractive candidate and increase your chances of getting hired.
의사결정 개선: 다양한 각도에서 문제에 접근하고 더 나은 결정을 내리는 데 도움이 됩니다.
적응력 향상: 창의적인 해결책을 찾는 능력은 변화에 적응하고 새로운 도전에 효과적으로 대처하는 데 도움이 될 수 있습니다.
성능 향상: 혁신적인 방법으로 문제를 해결하면 생산성, 성능 및 효율성이 향상될 수 있습니다.

In the explosive growth of generative AI world, it’s considered one of the most important soft skills for employees. Head to the next part to see problem solving interview questions with answers👇

9가지 창의적인 문제 해결 인터뷰 질문 및 답변

다음은 샘플 답변과 함께 인터뷰 질문의 몇 가지 창의적인 문제 해결 예입니다.

뛰어난 후보가 되기 위해 잘 준비하세요 | 창의적인 문제 해결 사례. 영상: Freepik

#1. 새로운 문제나 도전에 어떻게 접근하시나요?

면접관에게 당신의 행동 방식, 사고 방식을 보여줘야 할 때입니다.

예시 답변: “I start by gathering information and understanding the problem thoroughly. I then brainstorm potential solutions and consider which ones have the most potential. I also think about the potential risks and benefits of each solution. From there, I select the best solution and create a plan of action to implement it. I continuously evaluate the situation and make adjustments as needed until the problem is solved.”

#2. 도전에 접근하는 근본적이고 새로운 방법이나 다른 방법은 무엇입니까?

This question is a harder version of the previous one. It requires innovative and unique solutions to a challenge. The interviewer wants to see if you can have different approaches to problem-solving. It’s important to remember that not necessarily giving the best answer but showing your ability to think creatively and generate new ideas.

예시 답변: “A completely different way to approach this challenge could be to collaborate with a company or organization outside of our industry. This could provide a fresh perspective and ideas. Another approach might be to involve employees from different departments in the problem-solving process, which can lead to cross-functional solutions and bring in a wide range of ideas and perspectives and more diverse points.”

#삼. 문제에 대한 창의적인 해결책을 생각해냈던 경험을 예로 들어주실 수 있나요?

면접관은 귀하의 창의적인 문제 해결 기술에 대한 보다 구체적인 증거나 예를 필요로 합니다. 따라서 가능한 한 구체적으로 질문에 답하고 가능한 경우 구체적인 측정항목을 보여주세요.

샘플 답변 : “I’m running a marketing campaign, and we’re having a hard time engaging with a certain target audience. I was thinking about this from a different perspective and came up with an idea. The idea was to create a series of interactive events so that the customers could experience our products uniquely and in a fun way. The campaign was a huge success and exceeded its goals in terms of engagement and sales.”

#4. 위기를 성공적으로 관리했던 때를 기억하시나요?

면접관은 압박감이 큰 상황을 어떻게 처리하고 문제를 효과적으로 해결하는지 알고 싶어합니다.

예시 답변: “When I was working on a project, and one of the key members of the team was suddenly unavailable because of an emergency. This put the project at risk of being delayed. I quickly assessed the situation and made a plan to reassign tasks to other team members. I also communicated effectively with the client to ensure they were aware of the situation and that we were still on track to meet our deadline. Through effective crisis management, we were able to complete the project tasks on time and without any major hitches.”

#5. 창의성을 가로막는 세 가지 일반적인 장벽과 각 장벽을 극복하는 방법을 말씀해 주시겠습니까?

이것은 면접관이 귀하의 관점을 측정하고 귀하를 다른 지원자와 차별화하는 방법입니다.

예시 답변: “Yes, I can identify three common barriers to creativity in problem solving. First, the fear of failure can prevent individuals from taking risks and trying new ideas. I overcome this by accepting failure as a learning opportunity and encouraging myself to experiment with new ideas.

Second, limited resources such as time and finances can reduce creativity. I overcome this by prioritizing problem-solving in my schedule and finding the best cost-effective tools and methods. Lastly, a lack of inspiration can hinder creativity. To overcome this, I expose myself to new experiences and environments, try new hobbies, travel, and surround myself with people with different perspectives. I also read about new ideas and tools, and keep a journal to record my thoughts and ideas.”

#6. Have you ever had to solve a problem but didn’t have all the necessary information about it before? And what have you done?

Having to deal with a “sudden” problem is a common situation you will encounter in any work environment. Employers want to know how you deal with this inconvenience reasonably and effectively.

예시 답변: "In such cases, I proactively reach out and gather information from different sources to better understand the situation. I talk to stakeholders, research online, and use my experience and knowledge to fill in any gaps. I also asked clarifying questions about the problem and what information was missing. This allows me to form a holistic view of the problem and work towards finding a solution, even when complete information is not available.”

#7. 문제에 대한 올바른 해결책을 찾는 것이 불가능해 보일 때 어떻게 합니까?

Employers are looking for candidates problem solving, creativity, and critical thinking skills. The candidate’s answers can also reveal their problem-solving strategies, thinking ability, and resilience in the face of challenges.

예시 답변: “When I have to face a problem that I can’t seem to solve, I take a multi-step approach to overcome this challenge. Firstly, I try to reframe the problem by looking at it from a different angle, which can often lead to new ideas and insights. Secondly, I reach out to my colleagues, mentors, or experts in the field for their perspectives and advice. Collaborating and brainstorming with others can result in new solutions.

Thirdly, I take a break, by stepping away from it and doing something completely different to clear my mind and gain a new perspective. Fourthly, I revisit the problem with a fresh mind and renewed focus. Fifthly, I consider alternative solutions or approaches, trying to keep an open mind and explore unconventional options. Finally, I refine the solution and test it to guarantee it meets the requirements and effectively solves the problem. This process allows me to find creative and innovative solutions, even when the problem seems difficult to solve.”

#8. 문제를 스스로 해결해야 할 때나 도움을 요청할 때를 어떻게 알 수 있습니까?

이 질문에서 면접관은 상황을 평가하고 문제를 해결할 때 융통성을 발휘하며 팀에서뿐만 아니라 독립적으로 일할 수 있는지 확인하는 능력에 대한 명확한 그림을 얻고 싶어합니다.

예시 답변: “I would assess the situation and determine if I have the skills, knowledge, and resources needed to solve the problem effectively. If the problem is complex and beyond my ability, I will seek help from a colleague or supervisor. However, if I can afford it and deal with the problem effectively, I’ll take it on and handle it myself. However, my ultimate goal is still to find the best solution to the problem on time."

#9. 어떻게 창의력을 유지하나요?

If you’re working in creative fields, a lot of interviewer will ask this question since it’s a common problem to have “creative block” among working professionals. They would therefore want to know different methods you had done to go back to the flow.

예시 답변: “I immerse myself in broad subjects to spark new connections. I read widely, observe different industries, and expose myself to art/music for perspective. I also brainstorm regularly with diverse groups because other viewpoints fuel my creativity. And I maintain a record of ideas—even far-fetched ones—because you never know where innovations may lead. An eclectic approach helps me solve problems in novel yet practical ways.”

창의적인 문제 해결 능력을 향상시키는 팁

다음은 창의적인 문제 해결 기술에 도움이 되는 몇 가지 팁입니다.

연습 적극적으로 경청 및 관찰: 주변의 세부 사항에 주의를 기울이고 다른 사람의 말을 적극적으로 경청하십시오.
시야를 넓히세요: 사고를 확장하고 새로운 각도에서 문제에 접근하는 데 도움이 되는 새로운 경험과 정보를 찾으십시오.
팀워크: 다른 사람들과 함께 일하면 다양한 관점으로 이어지고 더 창의적인 솔루션을 생성하는 데 도움이 됩니다.
호기심을 가지세요: 호기심이 많고 개방적인 태도를 유지하기 위해 계속 질문하십시오.
시각화 및 마인드 매핑 사용: 이러한 도구를 사용하면 문제를 새로운 관점에서 보고 보다 조직적인 방식으로 잠재적 솔루션에 대해 생각하는 데 도움이 될 수 있습니다.
정신 건강 관리: 휴식을 취하고 긴장을 푸는 활동에 참여하면 상쾌함을 유지하고 번아웃을 피하는 데 도움이 됩니다.
실패를 받아들이다: Don’t be afraid to try new ways and experiment with different solutions, even if they don’t work out.

최종 생각

Hopefully, this article has provided helpful creative problem solving examples and prepared you well to score points with the recruiters. If you want to improve your’s creative problem-solving skills, it’s important to embrace a growth mindset, accept failure, think creatively, and collaborate with others.

And don’t forget to be creative with AhaSlides 공개 템플릿 라이브러리!

자주 묻는 질문들 (FAQ)

면접 시 문제 해결의 좋은 예는 무엇입니까?

When you answer the interviewer’s question, make sure to use this approach: clearly defining the problem, gathering relevant data, analyzing causes, proposing a creative solution, tracking impacts, and quantifying the results.

문제 해결을 위한 창의적인 접근 방식은 무엇입니까?

Defer judgment. When brainstorming ideas, don’t immediately dismiss any suggestions no matter how strange they may seem. Wild ideas can sometimes lead to breakthrough solutions.

태그 : 직업 기술