當你想像最壞的情況時，你的心跳加速：
❗️ 一位演講者在上台前幾分鐘生病了。
❗️ 活動當天您的場地突然斷電。❗️ Or worst of all – someone gets hurt at your event.這些令人反胃的想法讓你徹夜難眠。
But even the most chaotic events can be managed – if you plan carefully and systematically in advance.
一個簡單的 事件風險管理清單 can help you identify, prepare for and mitigate potential issues before they derail your event. Let’s figure out the 10 must-haves in the checklist to transform worry into a well-laid plan of action.
表中的內容
- Overview
- 什麼是事件的風險管理？
- What are The 5 Steps to Managing Risk as an Event Planner?
- 事件風險管理清單
- 5 elements of risk management?
- Checklist in Event management
- 投資訊息
- 常見問題
Overview
| 什麼是事件風險？ | Unexpected and unforeseen problems, which can negatively affect organisers and the company brand. |
| 事件風險的例子？ | 極端天氣、食品安全、火災、騷亂、安全威脅、金融風險… |
什麼是事件的風險管理？
事件風險管理涉及識別可能威脅事件的潛在風險或問題，然後製定流程和預防措施來減輕這些風險。 這有助於活動組織者制定應急計劃，以最大程度地減少中斷並在出現問題時快速恢復。 還利用事件風險管理清單來確保克服每一個潛在威脅。
What are The 5 Steps to Managing Risk as an Event Planner?
We know it’s stressful as an event planner with all the possibilities that can occur. To save you from overthinking, follow our simple 5 steps to make a perfect risk management plan for events:
• 識別風險 – Brainstorm all possible things that could go wrong at your event. Consider factors like venue issues, bad weather, technology failures, speaker cancellations, food issues, injuries, low attendance, etc. Think broadly and put it on a 頭腦風暴工具 保持想法完整。
提高參與度的技巧
事件風險管理清單
事件風險管理清單需要涵蓋哪些一般要點？ 通過下面的事件風險清單示例尋找靈感。
#1 – Venue
簽訂合同
☐ 獲得的許可證和執照
已確認平面圖和設置安排
規定的餐飲和技術要求
已確定備用場地並待命
#2 – Weather
☐ 惡劣天氣監測和通知計劃
如有需要，可提供帳篷或替代住所
☐ 如果需要，安排將活動移至室內
#3 – Technology
已測試的 A/V 和其他技術設備
☐ 獲得的 IT 支持聯繫信息
可供備份的紙質材料打印件
☐ 互聯網或停電應急計劃
#4 – Medical/Safety
提供急救箱和 AED
緊急出口有明顯標記
接受過緊急程序培訓的工作人員
現有的安全/警察聯繫信息
#5 – Speakers
收到的簡歷和照片
選定的備用發言者作為備用發言者
已傳達演講者應急計劃
#6 – Attendance
已確認最低出勤門檻
已傳達取消政策
✓ 如果活動取消，退款計劃已到位
#7 – Insurance
有效的一般責任保險單
☐ 獲得保險證明書
#8 – Documentation
合同、許可證和執照的副本
☐ 所有供應商和供應商的聯繫信息
活動計劃、議程和/或行程
#9 – Staffing/Volunteers
分配給工作人員和志願者的角色
☐ 可用於填寫缺席情況的備份
已完成應急程序和應急計劃培訓
#10 – Food and Beverage
為任何易腐爛的用品提供備份
✓ 為延遲/錯誤訂單/過敏客人準備的替代食物選擇
提供額外的紙製品、餐具和服務用具
#11 – Waste and Recycling
☐ 分發垃圾箱和回收容器
☐ 分配在活動期間和活動結束後收集垃圾的角色
#12 – Procedures for Handling Complaints
指定處理與會者投訴的工作人員
解決問題並在需要時提供退款/補償的協議
#13 – Emergency Evacuation Plan
已準備好疏散路線和集合點
☐ 讓工作人員駐紮在出口附近
#14 – Lost Person Protocol
指定負責失踪兒童/老人/殘疾人的工作人員
已獲得未成年人父母/監護人的聯繫信息
#15 – Incident Reporting
為員工創建事件報告表以記錄任何緊急情況
What are The Five Elements of Risk Management?
Risk isn’t just bad luck – it’s part of every venture. But with the right event risk management plan, you can tame the chaos risk creates and turn threats into opportunities. The five approaches to risk management include:
• 風險識別 – Think small stuff like tech glitches…all the way up to total catastrophe. Listing risks gets them out of your head and onto paper where you can confront them.• 風險評估– Rate each risk to understand which poses the biggest threat. Consider: How likely is this to happen? What damage could result if it does? Prioritising risks focus your efforts on the issues that really matter.• 風險緩解 – Have plans to fight back! Consider ways to reduce the chances a risk occurs, lessen any impact if it does happen, or both. The more you can weaken risks beforehand, the less they’ll disrupt you.• 風險監控 – Once your initial plans are in place, stay vigilant. Monitor for signs new risks are emerging or old risks are changing. Adjust your strategies as needed to keep up with the evolving threat landscape.• 風險報告 – Share risks and plans with your team. Bringing others into the loop gets buy-in, exposes weaknesses you may have missed, and distributes accountability for managing risks.什麼是事件管理中的清單？
活動管理中的清單是指活動組織者在活動之前核實已準備、安排或計劃的項目或任務列表。
全面的風險管理清單有助於確保您在安排成功執行活動所需的所有細節時不會忽略任何重要事項。
檢查表對於事件管理很有用，因為它們：
• 提供清晰度和結構 – They lay out in an order detailing everything that needs to be done, so nothing falls through the cracks.
• 鼓勵充分準備 – Checking items off motivates organisers to ensure all arrangements and precautions are actually in place before the event begins.
• 改善溝通 – Teams can divide and assign checklist items to ensure everyone understands their roles and responsibilities.
• 支持一致性 – Using the same checklist for recurring events helps maintain standards and catch areas for improvement each time.
• 揭示差距或弱點 – Unchecked items highlight forgotten things or require more planning, enabling you to address them before issues arise.
• 促進交接 – Handing the checklist to new organisers helps them understand all that was done to plan previous successful events.
投資訊息
通過事件風險管理清單中的這些額外內容，您就可以為戰場做好充分準備！ 準備工作可以將潛在的混亂轉化為平靜的信心。 因此，將每個項目添加到您的列表中。 將它們一一劃掉。 看看這份清單將憂慮轉化為力量。 因為您預期得越多，您精心計劃和準備的風險就越大。
常見問題
有問題嗎？我們有答案。
