提供反饋是一門溝通和說服的藝術，具有挑戰性但有意義。
與評價一樣，反饋可以是正面評價，也可以是負面評價，而且提供反饋絕非易事，無論是向同事、朋友、下屬、同事還是老闆提供反饋。
So 如何提供反饋 有效地？ 查看 12 個最重要的提示和示例，以確保您提供的每條反饋都會產生一定的影響。
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目錄
提供回饋的重要性是什麼？
“The most valuable thing you can receive is honest feedback, even if it’s brutally critical””埃隆·馬斯克說道。
Feedback is something that should never be overlooked. The feedback is like a breakfast, it brings benefits for individuals to grow, followed by the organization’s development.
它是開啟改進和進步的關鍵，是我們的期望和我們取得的實際結果之間的橋樑。
當我們收到反饋時，我們就像一面鏡子，可以讓我們反思我們的行為、意圖以及我們對他人的影響。
通過接受反饋並將其轉化為我們的優勢，我們可以取得偉大的成就，並作為個人和團隊不斷成長和發展。
如何提供反饋——在工作場所
When giving specifics, it is suggested to pay attention to our tone and be specific to ensure the receiver won’t feel offended, overwhelmed, or ambiguous.
But these aren’t enough for constructive feedback. Here are more selective tips and examples to help you to provide feedback in the workplace effectively, whether it is your boss, your managers, your colleagues, or your subordinates.
秘訣一：關注表現，而不是個性
如何給員工反饋？ “審查是關於工作及其執行情況，” said Keary. So the first and foremost thing to remember when giving feedback in the workplace is to prioritize the performance and quality of the work being evaluated, rather than focusing on the individual’s personality.
❌ “Your presentation skills are terrible.”
✔️ “I noticed that the report you submitted last week was incomplete. Let’s discuss how we can fix it.”
提示#2：不要等待季度審核
Making feedback a daily routine activity sounds like a great idea. Time doesn’t run slower to wait for us to improve. Take any chance to give feedback, for example, whenever you observe an employee performing well or going above and beyond, provide immediate positive feedback.
技巧#3：私下進行
如何向同事反饋？ 當你提供反饋時，要設身處地為他們著想。 當你在很多人面前責罵他們或給予他們不利的反饋時，他們會有什麼感覺？
❌ Say it in front of other colleagues: “Mark, you’re always late! Everyone notices it, and it’s embarrassing.
✔️ Praise publicity:” You’ve done a good job!” or, ask them to join a one-to-one discussion.
技巧#4：以解決方案為導向
How to give feedback to your boss? Feedback is not incidental. Especially when you want to give feedback to your superior. When providing feedback to your managers and boss, it’s important to remember that your intention is to contribute positively to the team’s success and the overall growth of the organization.
❌ “You never seem to understand our team’s challenges.”
✔️ I wanted to discuss something I’ve observed in our project meetings. [issues/problems] I’ve been thinking about a potential solution to address this.
提示＃5：突出積極的一面
How to give good feedback? Positive feedback can achieve the goal of helping your peers improve as effectively as negative criticism. After all, feedback loops shouldn’t be a fright. It drives a motivation to become better and work harder.
❌ “You’re always behind on deadlines.”
✔️ “Your adaptability sets a positive example for the rest of the team.”
提示#6：專注於一兩個要點
When providing feedback, the effectiveness of your message can be greatly enhanced by keeping it focused and concise. The “less is more” principle applies here – sharpening in on one or two key points ensures that your feedback remains clear, actionable, and memorable.
💡要獲得更多提供反饋的靈感，請查看：
如何提供反饋——在學校
How to give feedback to someone you know in an academic context, such as students, teachers, professors, or classmates? The following tips and examples will certainly ensure receivers’ satisfaction and appreciation.
技巧#7：匿名反饋
當教師想要收集學生的反饋時，匿名反饋是在課堂環境中提供反饋的最佳方式之一。 他們可以自由地提出改進建議，而不必擔心負面後果。
提示#8：請求許可
Don’t surprise them; instead, ask for permission to give feedback in advance. Whether they are teachers or students, or classmates, all are worth being respectful of and have a right to receive feedback about them. The reason is they can choose when and where they are most comfortable receiving feedback.
❌ “You’re always so disorganized in class. It’s frustrating.”
✔️”I’ve noticed something and would appreciate your thoughts. Would it be alright if we discussed it?”
提示＃9：使其成為課程的一部分
如何給學生反饋？ 對於教師和教育工作者來說，沒有比通過教與學向學生提供反饋更好的方法了。 通過將反饋作為課程結構的一個組成部分，學生可以通過積極參與從實時指導和自我評估中學習。
✔️ 在時間管理課上，老師可以創造一個討論時間，讓學生分享他們對標點符號的想法，並提出準時的建議。
提示＃10：寫下來
提供書面反饋與直接私下與他們交談一樣有影響力。 最大的好處是允許收件人查看並反思您的評論。 它可以包括積極的觀察、成長建議以及可行的改進步驟。
❌ “Your presentation was good, but it could be better.”
✔️ “I appreciate your attention to detail in the project. But I suggest that you consider incorporating more supporting data to strengthen your analysis.”
提示#11：稱讚他們的努力，而不是他們的才能
How to give feedback without overselling them? In schools, or workplaces, there is someone who might surpass others because of their talents, but it shouldn’t be an excuse when giving poor feedback. Constructive feedback is about recognizing their effort, and what they have done to overcome obstacles, not about overpraising their talents.
❌ “You’re naturally talented in this area, so your performance is expected.”
✔️ “Your commitment to practicing and learning has clearly paid off. I appreciate your hard work.”
提示#12：同時尋求反饋
反饋應該是雙向的。 當您提供反饋時，保持開放的溝通涉及邀請接收者提供反饋，並可以創建一個協作和包容的環境，讓雙方都能學習和成長。
✔️ “I’ve shared some thoughts on your project. I’m curious to know your thoughts on my feedback and whether you think it aligns with your vision. Let’s have a conversation about it.”
關鍵要點
I guarantee that you’ve learned a lot from this article. And I am happy to share with you an excellent helper to assist you give supportive and constructive feedback in a more comfortable and engaging manner.
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參考： “哈佛商業評論” | 格 | 15five | 鏡子 | 360學習
