💡 想讓您的活動成為熱門話題嗎？ 聽取與會者的反饋。
儘管很難聽到反饋，但獲得反饋是衡量活動實際成功程度的關鍵。
A post-event survey is your chance to find out what people loved, what could’ve been better, and how they heard about you in the first place.
潛入看看什麼 活動後調查問題 要求為您未來的活動體驗帶來真正的價值。
表中的內容
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更好參與的技巧
什麼是活動後調查問題？
Post-event surveys are a great way to see how your event really went – through the eyes of your participants. The feedback you collect from survey questions after an event can help shape future events into an even better experience!
The survey is your chance to ask participants what they thought, how they felt during the event, and what they enjoyed (or didn’t enjoy). Did they have a good time? Did anything bother them? Were their expectations met? You can use virtual event survey questions or in-person ones as long as they are appropriate for your demand.
The info you gain from these post event surveys is valuable and will help you build your own perfect post-event evaluation. It shows you what’s working well for your participants, and what could use improvement. You might discover things you hadn’t even considered as potential issues.
事後調查問題的類型
您可以利用多種類型的問題來提高調查的效果。 這裡是其中的一些：
- Satisfaction questions – These aim to gauge how satisfied attendees were with various aspects of the event.
- Open-ended questions – These allow attendees to provide detailed feedback in their own words.
- Rating scale questions – These have numeric ratings for attendees to select.
• Multiple choice questions – These provide set answer options for respondents to select.
• Demographic questions – These gather information about attendees.
• Recommendation questions – These determine how likely attendees are to recommend the event.
確保制定包含開放式和封閉式問題的調查，以產生定量評級和定性答复。
數字加故事提供了將您的活動發展成為人們真正喜愛的活動所需的可行反饋。
活動後調查問題
要真正了解人們喜歡什麼以及需要改進什麼，請考慮下面為與會者提供的各種活動後調查問題👇
1 – How would you rate your overall experience at the event? (Rating scale question to gauge general satisfaction)
2 – What did you like most about the event? (Open-ended question to get qualitative feedback on strengths)
3 – What did you like least about the event? (Open-ended question to identify potential areas of improvement)
4 – Did the event meet your expectations? Why or why not? (Begins to uncover attendees’ expectations and whether they were met)
5 – How would you rate the quality of the speakers/presenters? (Rating scale question focused on a specific aspect)
6 – Was the venue appropriate and comfortable? (Yes/No question to evaluate an important logistical factor)
7 – How would you rate the organisation of the event? (Rating scale question to determine the level of execution and planning)
8 – What suggestions do you have to improve future events? (Open-ended question inviting recommendations for enhancements)
9 – Would you attend another event hosted by our organisation? (Yes/No question to gauge interest in future events)
10 – Is there any other feedback you’d like to provide? (Open-ended “catch-all” question for any additional thoughts)
11 – What was the most valuable part of the event for you? (Open-ended question to identify specific strengths and aspects that attendees found most useful)
12 – How relevant was the event content to your work/interests? (Rating scale question to know how applicable the event topics were for attendees)
13 – How would you rate the quality of the presentations/workshops? (Rating scale question to evaluate a key component of the event)
14 – Was the length of the event appropriate? (Yes/No question to determine if the event timing/duration worked for attendees)
15 – Were the speakers/presenters knowledgeable and engaging? (Rating scale question focused on speaker performance)
16 – Was the event well organised? (Rating scale question to assess overall planning and execution)
17 – How was the venue in terms of layout, comfort, workspace, and amenities? (Open-ended question inviting detailed feedback on the logistical aspects of the venue)
18 – Were the food and beverage options satisfactory? (Rating scale question evaluating an important logistical element)
19 – Did the event meet your expectations for this type of gathering? (Yes/No question beginning to assess attendees’ expectations)
20 – Would you recommend this event to a colleague? (Yes/No question gauging attendees’ overall satisfaction)
21 – What other topics would you like to see covered at future events? (Open-ended question gathering input on content needs)
22 – What did you learn that you can apply in your work? (Open-ended question evaluating the event’s impact and effectiveness)
23 – How could we improve the event’s marketing and promotion? (Open-ended question inviting recommendations to boost reach)
24 – Please describe your overall experience with the event registration and check-in process. (Assesses smoothness of logistical procedures)
25 – Was there anything that could have been done to make check-in/registration more efficient? (Gathers feedback for streamlining front-end processes)
26 – Please rate the customer service and support you received before, during and after the event. (Rating scale question evaluating attendee experience)
27 – After this event, do you feel more connected to the organisation? (Yes/No question evaluating the impact on attendee relationship)
28 – How simple or complex did you find the online platform used for the event? (Knows what improvements should be made to the online experience)
29 – What aspects of the virtual event did you enjoy the most? (Sees if the virtual platform provides features that people are fond of)
30 – May we contact you for clarification or details regarding your responses? (Yes/No question to enable follow-up if needed)
通過現成的調查節省時間 模板
在活動之前、期間和之後收集觀眾的反應。 隨著 AhaSlides模板庫，你都可以做！
創建活動後調查問題時要避免的常見錯誤
以下是需要避免的 6 個常見錯誤：
1 - 調查時間太長。 最多 5-10 個問題。 較長的調查會阻礙回應。
2 - 提出模糊或模棱兩可的問題。 Ask clear, specific questions that have distinct answers. Avoid “How was it?” phrases.
3 - 僅包括滿意度問題。 添加開放式、推薦和人口統計問題以獲得更豐富的數據。
4 - 不激勵響應。 為完成調查的人提供抽獎等獎勵，以提高回复率。
5 - 等待太久才發送調查。 活動結束後幾天內發送，同時 記憶猶新。
6 – Not using survey results to improve. 分析主題的響應和可行的建議。 與活動合作夥伴討論並採取措施實施下次改進。
其他需要提及的錯誤：
• 僅包括定量問題（無開放式）
• Asking “Why” questions that feel accusatory
• 提出有意義的或引導性的問題
• 提出與事件評估無關的問題
• 未具體說明正在調查的事件或舉措
• 假設所有受訪者都有相同的背景/理解
• 忽視或不根據收集到的調查反饋採取行動
• 不發送提醒來提高回复率
關鍵是要製定一項平衡的調查，其中包括：
• 簡短、清晰且具體的問題
• 開放式問題和定量問題
• 細分的人口統計問題
• 推薦和滿意度問題
• 激勵措施
• A “comments” section for anything missed
然後根據收到的反饋分析來迭代和改進未來的事件！
我應該詢問哪些問題以獲得活動回饋？
以下是活動後調查示例：
總體體驗
• 您對此次活動的總體體驗有何評價？ （1-5級）
• 您最喜歡這次活動的什麼？
• 對於改進未來的活動，您有什麼建議？
內容
• 活動內容與您的需求和興趣的相關程度如何？ （1-5級）
• 您認為哪些會議/演講者最有價值？ 為什麼？
• 您希望在未來的活動中討論哪些其他主題？
物流
• 您如何評價活動地點和設施？ （1-5級）
• 活動組織得好嗎？
• 您如何評價所提供的食品和飲料的質量？ （1-5級）
演讲嘉宾
• 您如何評估演講者/簡報者的知識、準備和參與？ （1-5級）
• 哪些演講者/會議最引人注目，為什麼？
網路相關
• 您如何評價在活動中建立聯繫和建立聯繫的機會？ （1-5級）
• 我們可以做些什麼來改善未來活動中的社交前景？
建議使用
• 您向同事推薦此活動的可能性有多大？ （1-5級）
• 您會參加我們組織今後舉辦的活動嗎？
人口統計
• 你幾歲？
• 您的工作角色/頭銜是什麼？
開放式
• Is there any other feedback you’d like to provide?
什麼是 5 個好的調查問題？
以下是 5 個很好的調查問題，可包含在活動後反饋表中：
1 – How would you rate your overall experience of the event? (1-10 scale)
這是一個簡單的總體滿意度問題，可讓您快速了解與會者對整個活動的感受。
2 – What was the most valuable part of the event for you?
這個開放式問題邀請與會者分享他們認為最有用的活動的具體方面或部分。 他們的回答將確定可以發揮的優勢。
3 – What suggestions do you have for improving future events?
詢問與會者如何改進，可以為您提供有針對性的實施建議。 在他們的回答中尋找共同的主題。
4 – How likely are you to recommend this event to others? (1-10 scale)
Adding a recommendation rating gives you an indicator of attendees’ overall satisfaction that can be quantified and compared.
5 – Is there any other feedback you’d like to provide?
An open-ended “catch-all” provides an opportunity for attendees to share any other thoughts, concerns or suggestions you may have missed with your directed questions.
希望透過這些提示，您將提出各種很棒的活動後調查問題來完成您的活動調查並成功掌握您的後續活動！
使用 AhaSlides，您可以從庫中選擇現成的調查模板，或使用應用程式中提供的大量問題類型來建立自己的模板。 👉免費獲取一份!
常見問題
有問題嗎？我們有答案。
