智力與 領導情商? Which is more important for a great leader? Check out AhaSlides Best Guide in 2024
關於高情商的領導者是否比高心智的領導者更擅長領導和管理，一直存在爭議。
Given that many great leaders in the world have high IQ but it doesn’t guarantee that possessing IQ without EQ contributes to successful leadership. Understanding the essence of emotional intelligence in leadership can help the management team have the right choices and make the right decisions.
本文不僅將著重於解釋情商的概念，還將進一步深入了解情商在領導力中的作用以及如何實踐這一技能。
Overview
| Who invented ’emotional intelligence’? | 博士丹尼爾·戈爾曼 |
| When was ’emotional intelligence’ invented? | 1995 |
| Who first used the terminology ’emotional intelligence’? | 新罕布什爾大學的約翰·D·梅耶爾 (John D. Mayer) 和耶魯大學的彼得·薩洛維 (Peter Salovey) |
目錄
AhaSlides 的更多提示
什麼是情商？
情商的概念被廣泛使用 丹尼爾·戈爾曼 在 1990 年代首次出現，但在 1964 年邁克爾·貝爾多奇 (Michael Beldoch) 的一篇論文中首次出現，這表明某人有能力感知和監控自己和他人的情緒，並利用它們來引導他人的思想和行為。
高情商領導者的例子
- 表達他們的開放、尊重、好奇和積極傾聽他人的故事和感受，而不用擔心冒犯他們
- 培養集體目標感和實現這些目標的戰略計劃
- 為自己的行為和錯誤負責
- 產生和鼓勵熱情、確定性和樂觀，以及建立信任和協作
- 提供多種視角來激發組織的變革和創新
- 建立一致性組織文化
- 知道如何控制自己的情緒，尤其是憤怒或失望
您擅長哪些情緒智商技能？
When introducing the article “What Makes A Leader”, 丹尼爾·戈爾曼 定義的領導情商有 5 個要素，解釋如下：
＃1。 自我意識
Being self-aware of your feelings and their reasons is the primary step before you get to realize others’ emotions. It is also about your ability to understand your strengths and weaknesses. When you’re in a leadership position, you should be aware of which of your emotions will have either a positive or negative effect on your employees.
#2。 自我調節
Self-regulation is about controlling and adapting your emotions to changing circumstances. It involves the ability to recover from dejection and dissatisfaction to act in a way compatible with your values. A leader cannot control anger or rage appropriately and cannot guarantee the team’s effectiveness. They are more scared to do the wrong thing than be motivated to do the right thing. It is quite two different stories.
#3. 同情
Not many leaders can put themselves in another’s shoes, especially when making decisions as they have to put task accomplishment and organization goals first. An emotionally intelligent leader is thoughtful and considerate of any actions you take and any decision they make to make sure no one in their team is left or an unfair issue happens.
#4。 動機
John Hancock said, “The greatest ability in business is to get along with others and influence their actions”. But how do you get along and influence them? Motivation is the core of emotional intelligence in leadership. It is about a strong desire to achieve ambiguous but realistic goals not only for themselves but also to encourage their subordinates to join them. A leader has to understand what motivates employees.
#5。 社交技能
Social skills are about dealing with others, in the other words, relationship management. It seems so true that “When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion”, said Dale Carnegie. Social skills have a strong connection to great communicators. And they are always the best example of behavior and discipline for their team members to follow.
為什麼情商在領導力中如此重要？
情商在領導力中的作用是不可否認的。 現在似乎是領導者和管理者利用情商來提高領導效率的時候了。 不再有使用懲罰和權力來強迫他人服從你的規則的時代，尤其是在商業領導、教育培訓、服務行業等領域。
歷史上有許多情商領導力的理想典範，它們對數百萬人產生了強烈影響，並像小馬丁·路德·金一樣努力建設一個更美好的世界。
He is famous for performing high levels of emotional intelligence to motivate and inspire people to join him by standing up for what’s right and equality. As one of the most typical examples of emotional intelligence in leadership, Martin Luther King connected with his listeners by sharing the same values and vision of the future with his most authentic feelings and transmitting compassion.
The dark side of emotional intelligence in leadership refers to using it as a technique to manipulate people’s thinking or trigger negative emotions to serve harmful purposes, which is also mentioned in Adam Grant’s book. It will be a double-edged sword if you don’t use it appropriately.
One of the most iconic negative examples of using emotional intelligence in leadership is Adolf Hitler. Soon realizing the power of emotional intelligence, he persuaded people by strategically expressing emotions leading to a personality cult and as the result, his followers “stop thinking critically and just emote”.
如何在領導力中練習情商？
In Primal leadership: The Hidden Driver of Great Performance, authors divided emotional leadership styles into six categories: Authoritative, Coaching, Affiliative, Democratic, Pacesetting, and Coercive (Daniel Goleman, Richard Boyatzis, and Annie McKee, 2001). Choosing emotional leadership styles should be careful since you don’t know how much impact each style has on the sentiment and intuition of the people that you’re leading.
以下是在領導力中練習情商的 5 種方法：
#1。 練習正念
注意您所說的內容和您的用詞。 以最謹慎和周到的方式練習思考可以幫助管理和回應自己的情緒。 它還有助於減少您的負面情緒，並且您不太可能感到精疲力竭或不知所措。 您可以花時間寫日記或在一天結束時反思您的活動。
#2。 接受反饋並從中學習
You can try a surprising coffee or snack session to have time to talk and listen to your employees which can support emotional connection. You also can have a survey to get to know what your employees really need and what can motivate them. There is a lot of valuable information after this kind of deep conversation and survey. As you can see from famous leaders with high emotional intelligence, honest and high-quality conservations are the best ways to get feedback from your team. Accept what the feedback says whether it is positive or negative and practice holding your grudge or excitement when you see this feedback. Don’t let them influence your decision.
#3。 了解肢體語言
It is never useless if you invest your time and effort in learning deep insight into the world of body language. There is no better way to recognize other moods than looking at their body language. Specific gestures, tone of voice, and eye control, … can reveal their real thinking and feelings. Never ignoring any detail in their actions can help you have a better guess of true emotions and quickly and appropriately respond to them.
#4。 了解津貼和懲罰
如果您正在考慮哪種津貼或懲罰更能激勵員工，請記住，用蜂蜜比用醋能抓到更多的蒼蠅。 不知何故，許多員工在工作出色或取得成就時喜歡聽到經理的表揚，而且他們會繼續表現得更好。
據說，約 58% 的工作成功取決於情商。 在某些情況下需要懲罰，特別是當你想保持平等和信任並防止衝突時。
#5。 參加在線課程或培訓
如果您不遇到它，您將永遠不知道如何解決它。 有必要參加有關提高情商的培訓或課程。 您可以考慮讓您有機會與員工互動並練習靈活場景的培訓。 您還可以在培訓課程中學習解決衝突的各種方法。
此外，您可以通過不同的團隊建設活動為您的員工設計全面的情商培訓，以培養同理心並促進更好地理解他人。 這樣，您就有機會觀察他們在玩遊戲時的行為、態度和行為。
關鍵要點
那麼你想成為什麼樣的領導者？ 基本上，在領導力中使用情商沒有絕對的對錯，因為大多數事情就像同一枚硬幣的兩面。 在追求短期和長期目標的過程中，領導者需要考慮裝備自己的情商技能。
無論您選擇實踐哪種領導風格， 啊哈幻燈片 適當地最好的教育和培訓工具，以幫助領導者培訓和吸引員工，以提高團隊效率和凝聚力。 嘗試 啊哈幻燈片 right away to boost your team’s performance.
常見問題
什麼是情商？
Emotional intelligence (EI) refers to the ability to recognize, understand, and manage one’s own emotions, as well as effectively navigate and respond to the emotions of others. It involves a set of skills that relate to emotional awareness, empathy, self-regulation, and social interaction. Therefore, this is an extremely important skill in leadership position.
情商有多少種類型？
有五個不同的類別：內部動機、自我調節、自我意識、同理心和社會意識。
情商分為哪三個級別？
三個級別包括依賴型、自主型和協作型。
