8年有效進行員工評估的2024個技巧

Employee reviews are a critical aspect of any organization’s human resource management. These reviews provide an opportunity for organizations to assess their employees’ performance, provide feedback, and set goals for improvement.

然而，進行一次成功的 員工審查 can be a challenging task. Therefore, in this blog post, we’ll explore some useful tips and examples to help you have a helpful review for employees.

AhaSlides 的更多工作技巧

什麼是員工審查？

An employee review is a process in which an employer evaluates an employee’s performance over a period of time. It is an opportunity for organizations to share feedback about their employee, set goals, and identify employees’ areas for improvement.

In addition, an employee review is critical for assisting employees in growing and developing in their roles, along with allowing employers to check that their team is meeting the organization’s goals.

審查還可以通過鼓勵開放的溝通和持續改進的文化來幫助創造積極和富有成效的工作環境。

有效地對員工進行審查的技巧

以下是一些實用技巧，可幫助您對員工進行有效的評估：

1/ Define clear objectives and expectations – Review For Employee

通過設定明確的目標和期望，您和員工可以專注於審查旨在實現的目標。這有助於確保審查對雙方都有利。

以下是有關如何為審查設定明確目標的一些步驟：

定義審查的目的

You need to start by answering the question “What is the purpose of this review?”. Is it to evaluate employee performance over a specific period (3 months, 6 months, year-end), to identify areas for improvement, or to set goals for the future? Or all of the above? Communicate with employees so they can understand what the review is for.

概述具體目標

Once you’ve defined the purpose of the review, outline the specific goals you want to achieve. These goals should be aligned with the goals of the organization and SMART (specific, measurable, achievable, relevant, and time-bound).

例如， an employee’s performance review will have purpose and specific objectives like:

Purpose: To evaluate the employee’s performance over the past six months and identify areas for improvement.

具體的目標：

Review the employee’s performance over the past six months, including sales targets, customer satisfaction ratings, etc.
確定員工擅長的領域以及他們可能需要額外支持的領域。
就需要改進的領域提供建設性反饋，並與員工合作為未來 6 個月設定可行的目標。

替代文字

在工作中尋找參與工具？

使用 AhaSlides 上的有趣測驗來改善您的工作環境。註冊即可從 AhaSlides 範本庫參加免費測驗！

🚀 獲取免費測驗☁️

2/ Prepare in advance – Review For Employee

Once you have determined the objective of the employee review, you need to prepare information and data to have a comprehensive picture of the employee’s performance.

查看員工職位描述： 查看員工職位描述，確保您的評估符合他們的職責和目標。

數據採集： 收集所有相關的員工數據，例如生產力指標、月度報告、計時記錄和客戶反饋。此信息將幫助您確定需要改進的員工優勢和劣勢。

回顧之前的評論： View previous employee reviews to determine where they’ve improved and where issues are recurring.

獲取他人的反饋： Talk to your employees’ colleagues, subordinates, or customers to gain insight into their performance.

設定議程： 制定審查議程，勾勒出您要討論的關鍵領域，並將其發送給員工以供他們準備。

安排時間和地點： 確保安排足夠的時間來涵蓋所有需要討論的內容。審查必須在舒適安靜的地方進行，不受干擾或乾擾。

3/ Provide specific examples – Review For Employee

By providing specific examples and specific information during the review, you can help employees understand exactly what they’re doing well and what they need to improve on. You can respond as follows:

使用具體的例子

不要概括，而是使用具體示例來說明員工的成功和需要改進的地方。

For example, if you want to highlight an employee’s excellent communication skills, give specific examples of how they communicated effectively while speaking to customers, or collaborating with colleagues in other departments.

使用特定數據

盡可能使用數據來支持您的反饋。

For example, if you’re discussing with an employee about his sales record, you could provide specific numbers to compare. Such as their sales record is higher than the previous month, or the number of new customers they brought in, or their conversion rate.

避免模棱兩可的語言

提供反饋時避免使用模棱兩可的語言。

Instead of saying, “You need to be more productive,” give specific examples of where employees could be more productive and how they could improve, such as “You should use a time management tool to avoid missing deadlines”

4/ Provide constructive feedback – Review For Employee

通過提供建設性的反饋，您可以幫助員工在他們的角色中成長和發展。這是提供建設性反饋的指南：

關注行為，而不是人: Remember that focusing on your employees’ behaviors and actions, rather than their personality or personality, helps keep your feedback constructive and avoids any conflicts, personal attacks, or criticism.

使用支持和尊重的語氣：感受到支持和尊重將有助於在您和您的員工之間保持積極的工作關係。此外，它確保員工感到舒適並有動力去改進。

提供具體反饋：如上所述，在提供反饋時要具體，並提供示例來說明您的觀點。

提供可操作的步驟：提供可操作的改進步驟，讓員工知道他們需要採取哪些具體步驟來提高績效。

以肯定的音調結束: End the feedback on a positive note, highlighting the employee’s strengths and potential for improvement. It helps employees maintain motivation and a positive attitude toward change.

5/ Develop an action plan – Review For Employee

在確定需要改進的領域或設定新目標後，您和員工需要就他們的行動計劃達成一致。行動計劃需要以下信息：

確定具體行動：將目標分解為員工為實現這些目標可以採取的具體行動。這些行動有助於提供清晰度和重點，使員工更容易朝著他們的目標努力。

設定時間表：確定每項行動的具體時間表，這有助於營造緊迫感並確保朝著目標取得進展。

確定所需資源：確定員工實現目標所需的資源。這可能包括來自同事或經理的培訓、指導或額外支持。

監控進度：定期監控進度，以確保行動計劃有效，並在需要時進行調整。

該計劃可以與他們的 個人發展計劃 在某些階段側重於工作中的發展。

6/ Recognize achievements – Review For Employee

認可員工的成就是進行有效審查過程的重要組成部分。這可以鼓舞士氣並激勵員工繼續保持高水平表現。識別員工成就的一些技巧如下：

請明確點： 在認可員工成就時，要具體說明他們做得好的地方以及為什麼它很重要。員工可能會因為他們的貢獻而感到受到重視和讚賞。
使成就與目標保持一致： 在認可成就時，將成就與為員工設定的目標保持一致。這有助於員工看到他們的努力對實現預期結果產生了切實的影響。
慶祝成功： 可以通過口頭表彰、書面獎勵或其他形式的獎勵和鼓勵來慶祝員工在審查過程中取得的成功。
真誠： 在表彰員工成就時，要真誠地表揚和讚賞。

7/ Encourage open communication – Review For Employee

在審查期間鼓勵公開交流對於確保員工感到被傾聽和重視至關重要。以下是有關如何鼓勵公開交流的一些步驟：

營造安全舒適的空間：為員工創造一個安全舒適的環境來表達他們的反饋和提出問題。這有助於建立信任並鼓勵開放式溝通。

積極傾聽：積極傾聽員工所說的話，不要打斷或評判他們。他們會感到被傾聽和重視，並受到鼓勵公開表達自己的想法和感受。

問開放式問題: Ask open-ended questions can help the employee provide more detailed feedback. It’s a chance to facilitate a more meaningful conversation and encourages the employee to be more honest in the review.